LDH Chemical Logistics
Quality Policy
Quality, Environmental and Food Policy Statement
The objective of LDH Chemical Logistics, S.A. is to achieve maximum customer satisfaction by providing the required services and complying with established agreements:
Compliance with requirements
- Quality of services delivered, with a tendency towards zero defects.
- Delivery of agreed quantities within the agreed timeframes.
- Compliance with applicable legal and regulatory requirements.
- Compliance with legal Health and Safety requirements.
- Commitment to the nature, magnitude and environmental impacts of its activity on the environment.
- Pollution Prevention: Implement measures and practices to prevent pollution in all its forms, minimizing the environmental impact of the organization’s activities, products and services.
- Resource Management: Use resources efficiently and responsibly, promoting the sustainable use of natural resources.
- Continuous training: training and awareness of all staff regarding quality and safety management in general, which reinforces corporate culture and commitment.
- Risk and opportunity management: In the identification, evaluation and management of risks and opportunities that may impact quality, safety, and the environment.
- Guarantee the prohibition of drugs, narcotics and alcohol.
- Increase safety during the activity, positively influence attitudes and behaviors.
- Supplier evaluation: Evaluation and selection of suppliers, ensuring that they also comply with quality, safety and sustainability standards.
- ICT protection in the area of security of Corporate IT Services.
- Conscious and consistent commitment to fully comply with the company’s purpose, both internally and externally, considering the economic, social and environmental expectations of all its participants, demonstrating respect for people, ethical values, the community and the environment, thus contributing to the construction of the common good.
- Corporate social responsibility (CSR): Commitment to corporate social responsibility, highlighting the positive impact of LDH on the community and its environment.
- Responsible care, commitment of the Chemical Industry, whose objective is to achieve constant improvement, in the development of its activities, in Safety, Health Protection, Environment and open and honest Communication, in accordance with the principles of Sustainable Development.
- Commitment to Safety and food culture.
- Disseminate a culture of Food Safety at all levels of the Organization, through training, awareness and ongoing training.
- Performance indicators: The use of KPIs (key performance indicators) to evaluate the effectiveness of processes and measure progress towards quality, safety and environmental objectives.
Continuous improvement
To achieve this, LDH Chemical Logistics, S.A. continually improves the effectiveness and efficiency of its quality, environmental and food management system by establishing objectives that mark the steps to be taken on the path to improvement, as well as mitigating environmental impacts. The aim is to achieve greater efficiency, with fewer errors on an ongoing basis.
Involvement and commitment of the organization's people
It is essential that all persons who form part of LDH Chemical Logistics, S.A. fully understand this Quality, Environmental and Food Policy. For this reason, senior management assumes a key role in its dissemination, ensuring that all members of the organization adopt it as a guiding principle in the performance of their tasks.
Rubén García
Management
Date: May 3, 2024
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